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<title><![CDATA[EasyWebstore]]></title>
<link><![CDATA[http://support.easywebstore.net/]]></link>
<description />
<generator><![CDATA[Kayako Fusion v4.40.982]]></generator>
<item>
<title><![CDATA[13 Tricks to better conversions on landing pages]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/111]]></link>
<guid><![CDATA[698d51a19d8a121ce581499d7b701668]]></guid>
<pubDate><![CDATA[Thu, 12 Apr 2012 16:53:20 +0100]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[Imrpove your conversions on your visitor landing pages by following some simple guidlines. &nbsp;Read the article linked below for more information.
http://www.dtelepathy.com/blog/articles/13-landing-page-tricks-increase-conversion]]></description>
<content:encoded><![CDATA[<p>Imrpove your conversions on your visitor landing pages by following some simple guidlines. &nbsp;Read the article linked below for more information.</p>
<p><a href="http://www.dtelepathy.com/blog/articles/13-landing-page-tricks-increase-conversion" target="_blank">http://www.dtelepathy.com/blog/articles/13-landing-page-tricks-increase-conversion</a></p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Easter Weekend]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/110]]></link>
<guid><![CDATA[5f93f983524def3dca464469d2cf9f3e]]></guid>
<pubDate><![CDATA[Wed, 04 Apr 2012 16:40:06 +0100]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[As normal EasyWebstore phone and live chat support will be offline over the bankholiday.&nbsp; Urgent issues can be reported using the emergency SMS number.Good Friday - 6th April - Closed (Bank Holiday)Saturday- 7th April - Closed (Weekend)Sunday- 8th Ap...]]></description>
<content:encoded><![CDATA[<span>As normal EasyWebstore phone and live chat support will be offline over the bankholiday.&nbsp; Urgent issues can be reported using the emergency SMS number.</span><br /><br /><span>Good Friday - 6th April - Closed (Bank Holiday)</span><br /><span>Saturday- 7th April - Closed (Weekend)</span><br /><span>Sunday- 8th April - Closed (Weekend)</span><br /><span>Easter Monday- 9th April - Closed (Bank Holiday)</span>]]></content:encoded>
</item>
<item>
<title><![CDATA[  Important announcement from Google]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/109]]></link>
<guid><![CDATA[2723d092b63885e0d7c260cc007e8b9d]]></guid>
<pubDate><![CDATA[Fri, 16 Mar 2012 09:45:27 +0000]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[You may have received an alert from Google stating that in the near  future they will require that all Google Shopping feeds contain shipping  and tax information.&nbsp; You can read the actual announcement from Google  at the link at the bottom of this e...]]></description>
<content:encoded><![CDATA[You may have received an alert from Google stating that in the near  future they will require that all Google Shopping feeds contain shipping  and tax information.&nbsp; You can read the actual announcement from Google  at the link at the bottom of this email.<br /> <br /> We believe that the current implementation of Google Shopping within the  EasyWebstore system already meets the requirements Google have set out  in this announcement and no further action is required from us or you.<br /> <br /> The announcement: <a href="http://merchant-center-announcements.blogspot.com/2012/02/items-may-soon-fail-to-process-due-to.html">http://merchant-center-announcements.blogspot.com/2012/02/items-may-soon-fail-to-process-due-to.html</a>]]></content:encoded>
</item>
<item>
<title><![CDATA[Admin Area Update]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/108]]></link>
<guid><![CDATA[a3c65c2974270fd093ee8a9bf8ae7d0b]]></guid>
<pubDate><![CDATA[Mon, 12 Mar 2012 11:27:54 +0000]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[We will be putting an update live shortly that will make a key change in the version 3 admin area for all merchants.
If you use a version of Internet Explorer older than 9 (i.e. IE6, 7 or 8) you will see a prompt when logging into the admin area to instal...]]></description>
<content:encoded><![CDATA[<p>We will be putting an update live shortly that will make a key change in the version 3 admin area for all merchants.</p>
<span>If you use a version of Internet Explorer older than 9 (i.e. IE6, 7 or 8) you will see a prompt when logging into the admin area to install a plugin called ChromeFrame.</span><br /><br /><span>Google Chrome Frame is an open source plug-in that seamlessly brings Google Chrome's open web technologies and speedy JavaScript engine to Internet Explorer.</span><br /><br /><span>With Google Chrome Frame, you can:</span> 
<ul>
<li>Start using open web technologies&mdash;such as the HTML5 canvas &mdash; right away, even technologies that aren't supported in Internet Explorer 6, 7, or 8.</li>
<li>Take advantage of JavaScript performance improvements to make your admin area faster and more responsive.</li>
</ul>
<br />
<h2>FAQ</h2>
<h4>Will this happen to users visiting my store?</h4>
<span>No!&nbsp; Absolutely not.&nbsp; We will never force something like this onto store fronts as it would be a huge turn off.</span><br /><br /><span>We may at some point in the future enable store fronts to take advantage of ChromeFrame&nbsp;</span><strong>if it is already installed</strong><span>&nbsp;but we will never prompt visitors to install anything when visiting your stores.</span><br /><br /><span>In this update only the admin version 3 side of things is being updated.&nbsp; No change will be made to your store front.</span><br /><br /><br />
<h4>What is Google Chrome Frame?</h4>
<span>Google Chrome Frame is an open source browser plug-in. Users who have the plug-in installed have access to Google Chrome's open web technologies and speedy JavaScript engine when they open pages in the browser.</span><br /><br /><span>Google Chrome Frame seamlessly enhances your browsing experience in Internet Explorer. It displays Google Chrome Frame enabled sites using Google Chrome&rsquo;s rendering technology, giving you access to the latest HTML5 features as well as Google Chrome&rsquo;s performance and security features without in any way interrupting your usual browser usage.</span><br /><br /><span>When Google Chrome Frame is installed, the web just gets better without you having to think about it.</span><br /><br /><br />
<h4>Which browsers and OSes does Google Chrome Frame support?</h4>
<span>The Google Chrome Frame plug-in works in Internet Explorer versions 6, 7, 8 and 9.</span><br /><br /><span>It works on Windows XP SP2+, Windows Vista and Windows 7.</span><br /><br /><br />
<h4>Does Google Chrome Frame handle the display of all websites when I install it?</h4>
<span>No, only sites that explicitly opt-in to using it will take advantage of its capabilities.</span><br /><br /><br />
<h4>If I install Google Chrome Frame will it break any websites I use?</h4>
<span>No, Google Chrome Frame only kicks in when a website explicitly requests it. When visiting websites that aren&rsquo;t Google Chrome Frame enabled, your browsing experience remains completely unchanged.</span><br /><br /><br />
<h4>Do I need to be an Administrator to install Google Chrome Frame?</h4>
<span>No. The installer will fall-back to an admin-free installation if the user does not have administrative permission on their computer.</span><br /><br /><br />
<h2>In closing...</h2>
<span>Don't be alarmed if you see this prompt pop up when you access your admin area.... it's perfectly safe and (if you're using an older version of IE) actually more secure!</span>]]></content:encoded>
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<item>
<title><![CDATA[March 2012 Newsletter: Starting with a bang!]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/107]]></link>
<guid><![CDATA[a97da629b098b75c294dffdc3e463904]]></guid>
<pubDate><![CDATA[Fri, 09 Mar 2012 16:50:54 +0000]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[What a beginning!
It&rsquo;s been a while since I last wrote a newsletter and with good reason... we&rsquo;ve been so busy!We&rsquo;ve got off to an amazing start this year, partly due to our new internal issue tracking system but also due to the constant...]]></description>
<content:encoded><![CDATA[<h1 dir="ltr"><strong><span>What a beginning!</span></strong></h1>
It&rsquo;s been a while since I last wrote a newsletter and with good reason... we&rsquo;ve been so busy!<br /><br />We&rsquo;ve got off to an amazing start this year, partly due to our new internal issue tracking system but also due to the constant stream of new ideas and requests generated by our merchants.<br /><br />More and more merchants are coming to EasyWebstore constantly and we&rsquo;re thoroughly enjoying the challenges and new ideas they bring.<br />
<h2 dir="ltr"><strong><span>We have issues!</span></strong></h2>
Don&rsquo;t worry, it&rsquo;s a good thing! &nbsp;We&rsquo;ve set up a brand new issue tracker internally to help our developers make the most of their valuable time and get things done much more quickly and efficiently.<br /><br />Going forward, whenever you report a bug, request a feature or even pay for development work it will be added to our internal tracker.<br /><br />Your support ticket will stay in the &ldquo;Support&rdquo; department in a new status &ldquo;With Developers&rdquo; and it will be tagged with the issue ID(s) from our internal tracker.<br /><br />This allows our sparkly new Issue Robot&trade; to find them and deal with them when they are resolved or updated on our issue tracker. &nbsp;This will mean that you will get updates much faster once issues are resolved as well as ensuring that if you reply to the ticket your reply will not go unseen.<br /><br />Issues will be handled in order of priority with the following being a rough guide...<br /><ol>
<li>&ldquo;Blocker&rdquo; bugs (i.e. stores cannot take payments)<br /> - These are usually handled as soon as they are reported and very rarely make it onto the tracker.</li>
<li>Critical bugs (i.e. Stores can take payments but bug is affecting sales or major functionality is broken)</li>
<li>Paid development work</li>
<li>Other bugs (i.e. cosmetic / non-critical)</li>
<li>Feature requests - When you submit a feature request or work is added to our tracker for you as a feature request (or &ldquo;enhancement&rdquo; as it is known on the tracker) you may see the following block of text in our reply....</li>
</ol>
<p dir="ltr">Normally this work would be chargeable but as a gesture of good will on this occasion we will carry out at no cost to you. Please understand that the work will be carried out if/when we have any spare capacity and the work will be carried out on a "best efforts" basis. This means we will need you to help by testing changes and reporting any problems. It also means we will be unable to commit to any deadlines and paid work will take our team's priority. If you happy to proceed on this basis please indicate you have read this note in a written reply, if you want a quote and a hard deadline please let us know and we will provide one.</p>
<br />
<h2 dir="ltr"><strong><span>New Stuff</span></strong></h2>
We&rsquo;ve been busily adding new features to make EasyWebstore the best e-commerce system available. &nbsp;Here&rsquo;s a few of the highlights...<br />
<h3 dir="ltr"><strong><span>For Merchants</span></strong></h3>
<p dir="ltr"><strong><span>Google Shopping</span></strong></p>
<p dir="ltr">The entire Google Shopping sync has been completely redesigned to ensure that it now works reliably 100% of the time.</p>
<p dir="ltr">As a result all stores that were using the old FTP method (that has not been working since last September due to required fields implemented by Google) have now been migrated to use the new system.</p>
<p dir="ltr">By default such stores will be configured on our Multi-client account and products will be pushed to Google automatically. &nbsp;&nbsp;You may receive an email from Google informing you that we have &ldquo;claimed&rdquo; your domain. &nbsp;This is nothing to worry about and you should not re-claim it yourself unless you intend to configure a &ldquo;Custom Integration&rdquo; with Google shopping in the Version 3 admin area.</p>
<p dir="ltr">Please note that although we will push your products to Google, Google may still reject them if you have not yet filled in the required &ldquo;unique identifiers&rdquo;.</p>
<br />
<p dir="ltr"><strong><span>Jirafe</span></strong></p>
<p dir="ltr">No, not the animal... it&rsquo;s a new e-commerce analytics package that we&rsquo;ve integrated into stores.</p>
<p dir="ltr">You can activate Jirafe analytics on the Addons page in your admin V3. &nbsp;Once activated you will be able to view your ecommerce analytics data on the Statistics page in your admin area.</p>
<br />
<p dir="ltr"><strong><span>Postcode Anywhere</span></strong></p>
<p dir="ltr">Ever wanted to have one of those &ldquo;lookup your address&rdquo; type features on your store? &nbsp;Now you can with Postcode Anywhere.</p>
<p dir="ltr">You can activate this feature through the addons page in your Admin V3 area. &nbsp;This will automatically register you an account with Postcode Anywhere. &nbsp;&nbsp;Once registered you must purchase credits from them in order to perform address lookups.</p>
<p dir="ltr">Once activated your checkout page will include the Postcode lookup controls on the address fields automatically. &nbsp;Contact our support team if you would like the look / colours of this to be altered.</p>
<br />
<p dir="ltr"><strong><span>Facebook Stores</span></strong></p>
<p dir="ltr">Yes! &nbsp;They&rsquo;re finally here! &nbsp;Now you can display your EasyWebstore within your Facebook page.</p>
<p dir="ltr">This uses your existing store and CMS so all your sales, products, etc are managed through exactly the same interface as you currently use. &nbsp;Better still, it&rsquo;s all tracked via Google Analytics/Jirafe too!</p>
<p dir="ltr"><a href="mailto:sales@easywebstore.net" target="_blank">Contact our sales team</a> for information about how to get this enabled for your store!</p>
<br />
<h3 dir="ltr"><strong><span>For Designers</span></strong></h3>
<p dir="ltr"><strong><span>IFRAMEs</span></strong></p>
<p dir="ltr">Any page on a store can now be displayed within an &lt;iframe&gt; by appending &ldquo;?ContentOnly=true&rdquo; to it&rsquo;s URL</p>
<br />
<p dir="ltr"><strong><span>Twitter Bootstrap CSS Framework</span></strong></p>
<p dir="ltr">Twitter Bootstrap 2 has been added to the Global Files directory. &nbsp;You can include it in your template by specifying...</p>
<p dir="ltr">@import '../../../Files/bootstrap/less/bootstrap.less';</p>
<p dir="ltr">...at the top of your CSS area.</p>
<p dir="ltr">You will have full access to all of the .less mixins and variables defined in the Twitter Bootstrap .less files.</p>
<p dir="ltr">For the Javascripts you will need to include jQuery and turn on it&rsquo;s noConflict mode. &nbsp;Then just include...</p>
<p dir="ltr">&lt;script src="../../../Files/bootstrap/bootstrap.min.js"&gt;&lt;/script&gt;</p>
<p dir="ltr">... immediately after the jQuery include</p>
<p dir="ltr">For more information on Twitter Bootstrap <a href="http://easywebstore.us2.list-manage1.com/track/click?u=234433440a3e0f54ec21c709b&amp;id=339954a75a&amp;e=4a0658c877" target="_blank">click here</a></p>
<br />
<h3 dir="ltr"><strong><span>For Developers</span></strong></h3>
<p dir="ltr"><strong><span>New API Method: GetProductsBySearchTerm</span></strong></p>
<p dir="ltr"><a href="http://www.easywebstore.net/api/docs/ME-Merchant_Api-GetProductsBySearchTerm.htm" target="_blank">http://www.easywebstore.net/api/docs/ME-Merchant_Api-GetProductsBySearchTerm.htm</a></p>
<br />
<p dir="ltr"><strong><span>New error messages</span></strong></p>
<p dir="ltr">Many of the methods on the API will now return more useful error messages if something goes wrong. &nbsp;As usual, if you get an error that doesn&rsquo;t make sense please contact us and let us know so we can address it.</p>
<br />
<h2 dir="ltr"><strong><span>Bugs that went *splat*</span></strong></h2>
We&rsquo;ve also been busy squishing all those nasty bugs you&rsquo;ve been reporting. &nbsp;Here&rsquo;s a list...<br />
<h3 dir="ltr"><strong><span>For Merchants</span></strong></h3>
<ul>
<li>Now able to view &ldquo;On hold&rdquo; orders from Orders menu in V3.</li>
<li>Pressing [Enter] in store front forms should now behave correctly in all cases.</li>
<li>The &ldquo;Custom Checkout Fields&rdquo; box in V3 Admin now renders at the correct size.</li>
<li>Pressing Enter in Order Search in V3 admin now behaves correctly</li>
<li>Continue Shopping link on cart pages now correctly returns to previous category</li>
<li>Fixed an issue where in some circumstances you would have to click &ldquo;Checkout now&rdquo; twice to make it work</li>
<li>Google +1 buttons now specify the URL to be +1&rsquo;d in Teasers correctly</li>
<li>Customer &ldquo;Order History&rdquo; will now correctly show only orders that have been checked out (no more carts shown)</li>
<li>Google Checkout will now, again, correctly charge VAT on shipping when needed</li>
<li>Numerous Excel Uploader fixes</li>
</ul>
<h3 dir="ltr"><strong><span>For Designers</span></strong></h3>
<ul>
<li>Fixed AddToCartRelatedProductsAsOptions renders an empty control when RelatedProducts field contains non-existent product codes.</li>
<li>ShoppingCartPaymentButton attribute "Text" now working as intended</li>
<li>Custom DocType tags are now honoured correctly</li>
<li>dotLESS parser will now correctly look in the SupportFileLocation for @import&rsquo;d .less files</li>
</ul>
<h3 dir="ltr"><strong><span>For Developers</span></strong></h3>
<ul>
<li>Fixed DateTime out of range error when creating new product on API with a .Net client</li>
</ul>]]></content:encoded>
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<title><![CDATA[Resolved: Google Shopping Search &amp; Expired Products]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/106]]></link>
<guid><![CDATA[f0935e4cd5920aa6c7c996a5ee53a70f]]></guid>
<pubDate><![CDATA[Thu, 02 Feb 2012 09:52:41 +0000]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[As you may be aware there have been issues lately with the Google Base / Google Shopping integration.&nbsp; This alert is to let you know that these issues have now been resolved.
Getting this new system to work reliably has been a much bigger technical c...]]></description>
<content:encoded><![CDATA[<p>As you may be aware there have been issues lately with the Google Base / Google Shopping integration.&nbsp; This alert is to let you know that these issues have now been resolved.</p>
<p>Getting this new system to work reliably has been a much bigger technical challenge than we had first anticipated but our team have risen to it and beaten it into submission.</p>
<p>From this point forwards any changes to products will cause those products to be updated in your Google Shopping feed within 15 minutes of the edit being saved.&nbsp; In addition, any changes to global values such as shipping or sales tax will trigger a re-submit of all of your products.&nbsp; We now pass all shipping information to Google for each product and each shipping method.</p>
<h4>Known Issues</h4>
<p><span>Some merchants have reported products still labeled as "expired" in their Google Merchant Centre.&nbsp; On investigation it has been found that these products are actually live in Google Shopping Search and the "Posted on" time shown on the product details page in the Google Merchant Centre is correct.</span></p>
<p><span>We are continuing to investigate this issue but as far as we can tell it is not affecting the products actually being listed and is simply a reporting problem in the Google Merchant Centre.</span></p>]]></content:encoded>
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<title><![CDATA[Holiday Opening Hours]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/105]]></link>
<guid><![CDATA[65b9eea6e1cc6bb9f0cd2a47751a186f]]></guid>
<pubDate><![CDATA[Fri, 16 Dec 2011 23:25:55 +0000]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[Friday 23rd Dec - Business as usual=== (Weekend) ===Monday 26th Dec - Support OfflineTuesday 27th Dec - Support OfflineWednesday 28th Dec - Limited Email Only SupportThursday 29th Dec - Limited Email Only SupportFriday 30th Dec - Limited Email Only Suppor...]]></description>
<content:encoded><![CDATA[Friday 23rd Dec - Business as usual<br />=== (Weekend) ===<br />Monday 26th Dec - Support Offline<br />Tuesday 27th Dec - Support Offline<br />Wednesday 28th Dec - <span>Limited Email Only Support<br />Thursday 29th Dec - </span><span>Limited Email Only Support<br />Friday 30th Dec - </span><span>Limited Email Only Support</span><br />=== (Weekend) ===<br />Monday 2nd Jan - Support Offline<br /><br />Business as usual from Tuesday 3rd Jan.]]></content:encoded>
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<item>
<title><![CDATA[Telephone number changed]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/104]]></link>
<guid><![CDATA[c9e1074f5b3f9fc8ea15d152add07294]]></guid>
<pubDate><![CDATA[Thu, 24 Nov 2011 13:35:59 +0000]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[As part of our ongoing updates our sales / support telehpone lines have been combined into a single number. &nbsp;The new number is&nbsp;08456 171265.
Calls to this number are charged at local call rates.
The old numbers will still get you through to us a...]]></description>
<content:encoded><![CDATA[<p>As part of our ongoing updates our sales / support telehpone lines have been combined into a single number. &nbsp;The new number is&nbsp;08456 171265.</p>
<p>Calls to this number are charged at local call rates.</p>
<p>The old numbers will still get you through to us as well for the time being but they will eventually be decomissioned.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Contacting Support]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/103]]></link>
<guid><![CDATA[6974ce5ac660610b44d9b9fed0ff9548]]></guid>
<pubDate><![CDATA[Thu, 24 Nov 2011 10:42:49 +0000]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[As per our newsletter yesterday we have been very busy here moving to a new office and expanding our team.
We have now completed our move to the new office and phone and live chat support should now be back online.
As indicated in the newsletter we have t...]]></description>
<content:encoded><![CDATA[<p>As per our newsletter yesterday we have been very busy here moving to a new office and expanding our team.</p>
<p>We have now completed our move to the new office and phone and live chat support should now be back online.</p>
<p>As indicated in the newsletter we have two new guys in the team now training on the front line support so you should always be able to reach us on phones or live chat if needed.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Google base cannot access images error]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/102]]></link>
<guid><![CDATA[ec8956637a99787bd197eacd77acce5e]]></guid>
<pubDate><![CDATA[Thu, 03 Nov 2011 17:19:55 +0000]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[We are aware of an issue causing Google Merchant Centre to report that it cannot access product images due to being blocked by robots.txt.
We have investigated this and found that it appears to be a reporting error within the merchant centre and images ar...]]></description>
<content:encoded><![CDATA[<p>We are aware of an issue causing Google Merchant Centre to report that it cannot access product images due to being blocked by robots.txt.</p>
<p>We have investigated this and found that it appears to be a reporting error within the merchant centre and images are actually being downloaded to google shopping results correctly.</p>
<p>Based on various posts from other merchants on Googles forums it appears that this issue is not limited to EasyWebstore customers and we anticipate Google will be fixing it in due course.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Service Status: Paypal orders &amp; addresses]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/101]]></link>
<guid><![CDATA[38b3eff8baf56627478ec76a704e9b52]]></guid>
<pubDate><![CDATA[Thu, 20 Oct 2011 13:41:14 +0100]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[It appears that there have been some issues with PayPal orders last night appearing without addresses attached.
This has been due to a problem whereby PayPal was not sending the  address details to the EasyWebstore system on the callback.&nbsp; It appears...]]></description>
<content:encoded><![CDATA[<h3><span style="font-size: 14px; font-weight: normal;">It appears that there have been some issues with PayPal orders last night appearing without addresses attached.</span></h3>
This has been due to a problem whereby PayPal was not sending the  address details to the EasyWebstore system on the callback.&nbsp; It appears  that this problem is now resolved and future orders will not be affected  however those orders already taken will remain without addresses and  other means of contacting the customer should be employed in order to  fulfill the affected orders.]]></content:encoded>
</item>
<item>
<title><![CDATA[New feature - Documentation]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/100]]></link>
<guid><![CDATA[f899139df5e1059396431415e770c6dd]]></guid>
<pubDate><![CDATA[Thu, 29 Sep 2011 08:46:35 +0100]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[It is now possible to upload documentation files to products such as PDF, DOC, etc.
This is found o the Specifications tab of products in version 3 and can be rendered on product details pages. &nbsp;If you wish to use this feature please raise a support ...]]></description>
<content:encoded><![CDATA[<p>It is now possible to upload documentation files to products such as PDF, DOC, etc.</p>
<p>This is found o the Specifications tab of products in version 3 and can be rendered on product details pages. &nbsp;If you wish to use this feature please raise a support ticket to request it be added to your template.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[New feature - Was/Now prices]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/99]]></link>
<guid><![CDATA[ac627ab1ccbdb62ec96e702f07f6425b]]></guid>
<pubDate><![CDATA[Thu, 29 Sep 2011 08:44:32 +0100]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[There is now the ability to set was and now prices on products using version 3.
If you wish to use this feature please submit a support request via ticket/email to have it's styling added to your template.]]></description>
<content:encoded><![CDATA[<p>There is now the ability to set was and now prices on products using version 3.</p>
<p>If you wish to use this feature please submit a support request via ticket/email to have it's styling added to your template.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Checkout issues resolved]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/98]]></link>
<guid><![CDATA[ed3d2c21991e3bef5e069713af9fa6ca]]></guid>
<pubDate><![CDATA[Fri, 26 Aug 2011 10:48:36 +0100]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[We have now resolved the checkout issues.
The issues were due to a strange behaviour in the code to redirect pages. &nbsp;This also caused a number of other issues in the admin area as well.
The fix is now live and all stores should be operating normally ...]]></description>
<content:encoded><![CDATA[<p>We have now resolved the checkout issues.</p>
<p>The issues were due to a strange behaviour in the code to redirect pages. &nbsp;This also caused a number of other issues in the admin area as well.</p>
<p>The fix is now live and all stores should be operating normally again.</p>]]></content:encoded>
</item>
<item>
<title><![CDATA[Checkout Problems]]></title>
<link><![CDATA[http://support.easywebstore.net/index.php?/News/NewsItem/View/97]]></link>
<guid><![CDATA[e2ef524fbf3d9fe611d5a8e90fefdc9c]]></guid>
<pubDate><![CDATA[Fri, 26 Aug 2011 10:03:45 +0100]]></pubDate>
<dc:creator><![CDATA[Lee Conlin]]></dc:creator>
<description><![CDATA[We are currently aware of issues in the checkout process affecting a large number of stores. &nbsp;We are working to resolve this as soon as possible.
A Further update will be available in the news feed in your admin area once it is resolved.]]></description>
<content:encoded><![CDATA[<h4><span style="font-weight: normal;">We are currently aware of issues in the checkout process affecting a large number of stores. &nbsp;We are working to resolve this as soon as possible.</span></h4>
A Further update will be available in the news feed in your admin area once it is resolved.]]></content:encoded>
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