Live Chat Software by Kayako |
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Feb 2 |
Resolved: Google Shopping Search & Expired Products
Posted by Lee Conlin on 02 February 2012 09:52 AM
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As you may be aware there have been issues lately with the Google Base / Google Shopping integration. This alert is to let you know that these issues have now been resolved. Getting this new system to work reliably has been a much bigger technical challenge than we had first anticipated but our team have risen to it and beaten it into submission. From this point forwards any changes to products will cause those products to be updated in your Google Shopping feed within 15 minutes of the edit being saved. In addition, any changes to global values such as shipping or sales tax will trigger a re-submit of all of your products. We now pass all shipping information to Google for each product and each shipping method. Known IssuesSome merchants have reported products still labeled as "expired" in their Google Merchant Centre. On investigation it has been found that these products are actually live in Google Shopping Search and the "Posted on" time shown on the product details page in the Google Merchant Centre is correct. We are continuing to investigate this issue but as far as we can tell it is not affecting the products actually being listed and is simply a reporting problem in the Google Merchant Centre. | |
