As you may be aware there have been issues lately with the Google Base / Google Shopping integration.  This alert is to let you know that these issues have now been resolved.

Getting this new system to work reliably has been a much bigger technical challenge than we had first anticipated but our team have risen to it and beaten it into submission.

From this point forwards any changes to products will cause those products to be updated in your Google Shopping feed within 15 minutes of the edit being saved.  In addition, any changes to global values such as shipping or sales tax will trigger a re-submit of all of your products.  We now pass all shipping information to Google for each product and each shipping method.

Known Issues

Some merchants have reported products still labeled as "expired" in their Google Merchant Centre.  On investigation it has been found that these products are actually live in Google Shopping Search and the "Posted on" time shown on the product details page in the Google Merchant Centre is correct.

We are continuing to investigate this issue but as far as we can tell it is not affecting the products actually being listed and is simply a reporting problem in the Google Merchant Centre.

We are aware of an issue causing Google Merchant Centre to report that it cannot access product images due to being blocked by robots.txt.

We have investigated this and found that it appears to be a reporting error within the merchant centre and images are actually being downloaded to google shopping results correctly.

Based on various posts from other merchants on Googles forums it appears that this issue is not limited to EasyWebstore customers and we anticipate Google will be fixing it in due course.

It appears that there have been some issues with PayPal orders last night appearing without addresses attached.

Worldpay are rebranding their service to remove references to RBS from it.

As a result some of the URL's used to submit payments through will be changing.

These changes will be made on the 18th August at Worldpay's end and then we will have 6 months in which to implement the changes at our end.  Being proactive we aim to have the changes complete and ready to go live on the 18th.

This news is for informational purposes only and there should be no interruption to our service to you as a result of these changes.

For mor information about the changes please refer to Worldpay's announcement at http://www.worldpay.com/media/index.php?page=archive&sub=worldpay-url-changes&c=WW

Linnworks creates a centralised inventory repository for all your selling venues, such
as eBay, Amazon, PlayTrade, Pixmania and Easywebstore – all in one place. It
allows you to print invoices, shipping labels, picking and packaging lists at a click of
a button, as well as keeping track of order life cycle and manage returns, resends,
refunds and exchanges.

Order management has never been so simple, easy, fast – or so affordable. By
automating the order management process, you reduce manpower costs, improving
your profit margins and reducing your cost base.

There is also a Free Linnworks Express package which allows you to organise your order management and stock control at no costs whatsoever!

http://www.linnworks.com/

To set up your multi channel order management system or to find out more please contact:sales@easywebstore.net OR call 08455 198356