If you use a credit or debit card to pay us and these payments go through our payment processor (WorldPay). You need to log in to WorldPay and access your FuturePay agreement. Payment processing is fully automatic and managed for us by WorldPay, we have n...

The EasyWebstore monthly subscription fee was never intended to cover bespoke design changes. The fee includes hosting and support of the system (including all future upgrades, bug fixes and any help you need using it via either phone or email). Unfortuna...

Quite a few of our merchants are operating a store themselves, if you are going to be away for a while or taking a holiday and unable to fulfill orders we recommend the following to inform your customers: 1. Message in store header, and on shopping car...

From time to time any store owner may wish to go on holiday. In this case it may be nessecary to inform your customers that their orders will not be processed until you return. Some people would prefer to put a notice on their home page but this can t...

What is included in the service: Based on template, Photoshop mock-up or existing site previously agreed with us our team will: 1. Produce HTML code matching the template as closely as possible. An exact match is almost never possible - there wi...